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Company FAQ

Company FAQ

Prospect Clients

  • 1. Do I need a wire frame for my project?
    Yes, absolutely! We can also assist you in developing an overarching wire frame.
  • 2. How long does it take to finish my project?
    To speed up the development process, we have adopted the agile production approach where the designers and the developers work on your project simultaneously. The average project development length is one to three months.
  • 3. How do you update me on my development progresses?
    We update you via email whenever we meet one of your project milestones. Also, you can login to our Client Center to see the status of your project.
  • 4. What forms of payments do you accept?
    For small to medium sized applications (for example, less than 200 web pages), we accept check, credit, and/or debit card. However, for big projects, we only accept checks. Likewise, all the maintenance and support fees should be paid via a credit and debit card.
  • 5. Can you develop multiple website and/or mobile App for me?
    Yes, absolutely! When you login to our Client Center, you'll be able to track the statuses related to your projects.
  • 6. What payment schedules do you have?
    Except for template-based website orders made online, all custom application development services can be paid in two or more installments, depending on the size of the project.
  • 7. What maintenance and support options do you have?
    Once your project is completed, you can enroll into our comprehansive maintenance and support program. Specifically, we offer website, database, admin, mobile App, backup, and checkup maintenance services. The length of commitment varies from month-to-month to 24 months. The response time options are within 24 hours, 48 hours, or a week, and you may submit your support requests via chat, phone, or email. Call 301-327-8773 to discuss your needs...
  • 8. I already have a mobile App (and/or website), can you maintain it?
    We do not maintain the application that is already developed, unless you submit an application improvement request, after which we can enroll you in our maintenance and support program.
  • 9. What is the "Project Roadmap", and is it already included?
    Any new custom application that we develop and/or improve comes with "Project Roadmap." It provides you with a strategic view of your application by defining different phases or milestones of your project. All of our custom application services come with the "Project Roadmap" development service, and the clients can review them via our Client Center.
  • 10. Do you have any website and/or mobile services for client on the tight budget?
    Yes, absolutely! We offer affordable website and mobile App development services via our website. Go to Website/App Templates to learn more...
  • 11. Do you have any special discounts for non-profit or start-up companies?
    Yes, absolutely
  • 12. Do you currently accept the international clients?
    Currently, we only accept local client located in the USA.
  • 13. How do your custom mobile and/or website development work?
    First, we finalize the wire frame. Second, we sign the contract. Third, we update you on project progresses via email and our Client Center. Finally, we deliver your project and consult you on your maintenance and support needs.
  • 14. How do your custom mobile and/or website improvement work?
    First, we assess the current application and decide whether you'd be better off to re-develop the whole application or not. Second, we develop a comprehensive improvement plan, including detailed wire frames. Third, we improve your application in multiple milestones, and update you on our progresses. Finally, we deliver your project and consult you on your maintenance needs.
  • 15. Are you using any Indian or overseas sub-contractors to develop my project?
    No, all of our staffs are local. We usually hire our staffs from top-notch local universities to help the local economy.
  • 16. How often do I need to come to the company to discuss the progress report(s)?
    Once your project wire frames are finalized, we may meet with you once or twice before delivering your project. Indeed, all of the statuses of your project, including roadmaps, testimonial submissions, payment info, project info, and progress reports are available via our Client Center.
  • 17. Do you develop custom software? Currently, we do not offer any software development services.
  • 18. Do you have any service-exchange or partnership opportunities?
    Currently, we are open to service-exchange or partnership opportunities as long as your service fits our needs. Feel free to submit your request via our get-in-touch form, and we'll get back to you shortly.
  • 19. What factors do you consider when you give me a quote?
    Our quotes depends on many factors like: intuitiveness, design, scalability, security, reliability, and usability of your application. Thus, our quotes will cater your small business needs.
  • 20. Do you have any referral program?
    Yes, if you refer a prospect to us, and we sign the contract with that prospect, you'll receive up to 20% of the contract value as a reward. Call 240-200-6131 for details...

Prospect Staffs

  • 1. What are your main achievements?
    Although we are young in the IT business, we have distinct achievements that are accomplished just within the last 16 months, such as WEG2G website and mobile App (over 500 pages), Med Appt App (advance software for doctors), and College Park Food Deals App (advance software for restaurants) to name a few.
  • 2. What working environment do you have?
    At DC Web Makers, we have fostered a collegial, diverse, and entrepreneurial working environment so that the staffs can grow both personally and professionally.
  • 3. What is your dressing code?
    Unless specifically requested otherwise, we have casual dress codes.
  • 4. How much traveling should I expect?
    Majority of our jobs do not require any traveling.
  • 5. Are you receptive to diversity?
    Yes, absolutely, especially international students or alumni
  • 6. What is your office working hours?
    Our office working hours are 9:30AM-5:30PM from Mon-Friday.
  • 7. Do you have any Paid-Time-Off (PTO) option?
    We only offer PTO to our full-time staffs.
  • 8. How do promotions and advancements work at DC Web Makers?
    We promote our staff based on demonstrated competencies rather than seniority.
  • 9. Do you have any monthly social or staff get-together events?
    Yes, absolutely
  • 10. I have other specific questions in mind, how can I ask it?
    Just simply submit your question via our get-in-touch form through our mobile App or website.

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Other Queries

Just simply submit your question via our get-in-touch form through our mobile App or website.

DC Web Makers
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